TY  - BOOK
AU  - Soin, Sarv Singh
TI  - Total quality control essentials : : key elements, methodologies, and managing for success 
SN  - 70595488
AV  - GC HD 62.15 .S63 1992 
PY  - 1992///
CY  - New York
PB  - McGraw-Hill, Inc.
KW  - TOTAL QUALITY MANAGEMENT
N1  - Includes bibliographical references and index; The quality revolution -- Customer obsession -- The planning process -- The improvement cycle -- Daily process management -- Employee participation -- Getting started and ongoing management -- Conducting TQC audits, or reviews -- Some thoughts on the essence of TQC
N2  - This is a book that will help you implement the essentials of TQM control in your organization
ER  -