TY  - BOOK
AU  - Huyink, David Stevenson
AU  - Westover, Craig
TI  - ISO 9000: motivating the people, mastering the process, achieving registration 
SN  - 786301155
AV  - TS 156 .H89 1994 
PY  - 1994///
CY  - New York
PB  - Irwin Professional Publishing
KW  - QUALITY CONTROL -- STANDARDS
KW  - TOTAL QUALITY MANAGEMENT
KW  - MANUFACTURES -- QUALITY CONTROL -- STANDARDS
N1  - Includes index
ER  -