TY  - BOOK
AU  - Peters, Thomas J.
TI  - In search of excellence: lessons from America's best-run companies 
SN  - 0060150424
AV  - HD 70.U5  .P43 1983 
PY  - 1983///
CY  - New York
PB  - Harper & Row
KW  - INDUSTRIAL MANAGEMENT
N1  - Includes bibliographical references and index; Part I. The Saving Remnant -- Part II. Toward New Theory -- Part III. Back to Basics
N2  - There are a few observations that may help the reader through the pages ahead. We collected the data on which this book is based and distilled them into eight basic findings. Some readers may say that the findings are motherhoods, but that's not true. Each finding in and of itself may seem a platitude (close to the customer, productivity through people), but the intensity of the way in which the excellent companies execute the eight- especially when compared with their competitors- is as rare as a smog-free day in Los Angeles
ER  -