Human resource management in the hotel and catering industry /
M. J. Boella
- Fourth Edition.
- London : Routledge, c2017.
- 282 pages : illustrations ; 24 cm.
- Volume 8 .
Includes index.
1. A Background to the Industry's Workforce -- 2. Human Resource Policies -- 3. Job Design -- 4. Recruitment -- 5. Selection -- 6. Appointment and Induction -- 7. Appraisal -- 8. Training -- 9. Management Development -- 10. Job Evaluation -- 11. The Administration of Wages and Salaries -- 12. Incentives -- 13. Fringe Benefits -- 14. Labour Turnover and Termination of Employment -- 15. Industrial Relations -- 16. Law of Employment -- 17. Manpower Planning, Records and Statistics -- 18. Organizing Human Resources -- 19. Labour and Cost Productivity
9781138289970
HOTELS, TAVERNS, ETC. -- PERSONNEL MANAGEMENT FOOD SERVICE -- PERSONNEL MANAGEMENT