TY  - BOOK
AU  - Alcuaz, Vic 
AU  - Aquino, Ma. Christina G. 
TI  - Multicultural diversity in the workplace for the tourism professional
SN  - 9786210403831
AV  - HF 5549.5.M5 .A43 2020 
PY  - 2020///
CY  - Quezon City
PB  - Rex Book Store
KW  - HOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
N1  - Includes index; CHAPTER 1. Understanding culture -- 2. Key Features of Culture -- 3. Tourism and the tourism professional -- 4. Multicultural Diversity in tourism -- 5. Multicultural Diversity among tourism-related professions -- 6. Diversities: Simple and complex -- 7. Handling Guest or Customer diversities -- 8. Handling Multicultural peer diversities -- 9. When your superior is diverse -- 10. Diversities in diverse champion -- 12. Five ways to become a diversity Champion -- 12. Benefits of a diverse Workforce
N2  - This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person and the workplace as provided by Ms. Aquino
ER  -