TY  - BOOK
AU  - Galam, Russel C.
TI  - Efficiency and effectiveness of handling customer complain of Kentucky Fried Chicken from year 2005-2007 at Carpark Greenhills, San Juan City
AV  - UGT CBA BSBA-MM .G353 2008 
PY  - 2008///
CY  - Manila
PB  - National University
N1  - Includes bibliographical references; Chapter 1. The Problem and review of related literature -- Chapter 2. Review of related literature -- Chapter 3. Research methodology -- Chapter 4. Interpretation, presentation, and data analysis -- Chapter 5. Summary of finding, conclusions and recommendations
N2  - The study sought to evaluate the handling of customer complain of KFC Carpark Greenhills towards the manager
ER  -