Suarez, Angela G. <br/><br/>
Quality service in relation to customer satisfaction in selected coffee shop namely Starbucks, Figaro and Coffee Empire located in Quezon City / 
Angela C. Suarez. 
 - Manila :  National University,  2017 
 - xiv, 68 leaves :  illustrations ;  28 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/>Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of figures -- Abstract -- Chapter I. The problem and its background -- Chapter II. Review of related literature and studies -- Chapter III. Research Methodology -- Chapter IV. Summary of findings, interpretation and analysis -- Chapter V. Conclusions, and recommendation -- Bibliography -- Appendices. 
<br/><br/> This research aims to know the assessment of the customers of Starbucks, Coffee Empire and Figaro Coffee Shop. This research will attempt to answer what is the demographic profile of respondent, what is the assessment of the respondent on the level of customer satisfaction in relation to the establishment and what is the assessment of the respondent on the service personnel. 
<br/><br/><label>LC Class. No.: </label>UGT CTHM BSHM .S83 2017