Restaurant attributes in relation to customer satisfaction offered in selected casual dinning restaurant located within Quezon City /
Thadeus Truman B. Laman.
- Manila : National University, 2017
- xii, 68 leaves : illustrations ; 28 cm.
Includes bibliographical references.
Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary of results, conclusions and recommendation -- References -- Appendices -- About the researcher.
The idea of customer experience appears to be resonated with practitioners and academic alike; also, managers and service researchers now talk about customer experience.