TY  - BOOK
AU  - Pinca, Ma. Liza B.
TI  - Client expectation, perception and satisfaction on bank products and services and the quality of employee customer service at Banco De Oro, Nagtahan B
AV  - UGT CBA BSBA-MM .P56 2009 
PY  - 2009///
CY  - Manila
PB  - National University
N1  - Research Method : Descriptive Research Design
; Includes bibliographical references; Title Page -- Approval Sheet -- Acknowledgement -- Dedication -- Table of Contents -- Chapter I. Problem and its Setting -- Chapter II. Related Literature -- Chapter III. Methods and Procedures -- Chapter IV. Presentation, Interpretation and Analysis of the Data Result
N2  - This study considered the products and services of the Banco De Oro in Nagtahan Branch and the evaluation of the bank quality of employee customer service render to its clients
ER  -