TY - BOOK AU - Del Castillo, Allenmarick D. TI - Determinants of different sicknesses usually acquired by call Center Customer Representatives @ CONVERGYS Ortigas Branch / AV - UGT CBA BSBA-MM .D45 2009 PY - 2009/// CY - Manila PB - National University N1 - Research Method : Descriptive Research Design; Includes bibliographical references; Title page -- Approval Sheet -- Acknowledgement -- Dedication -- Table of contents -- Chapter 1. The Problem and its setting -- Chapter 2. Related Literature and Studies -- Chapter 3. Research Methodology -- Chapter 4. Graphs, tables, and analysis -- Chapter 5. Summary of Findings, Conclusions, and Recommendations -- Appendices -- Bibliography N2 - This study was mainly concerned about the different diseases acquired by the call center customer representatives at Convergy's ER -