Galam, Russel C. <br/><br/>
Efficiency and effectiveness of handling customer complain of Kentucky Fried Chicken from year 2005-2007 at Carpark Greenhills, San Juan City / 
Russel C. Galam 
 - Manila:  National University,  2008 
 - iv, 33 leaves :  illustrations ;  28 cm 
<br/><br/>Includes bibliographical references. 
<br/><br/>Chapter 1. The Problem and review of related literature -- Chapter 2. Review of related literature -- Chapter 3. Research methodology -- Chapter 4. Interpretation, presentation, and data analysis -- Chapter 5. Summary of finding, conclusions and recommendations 
<br/><br/> The study sought to evaluate the handling of customer complain of KFC Carpark Greenhills towards the manager. 
<br/><br/><label>LC Class. No.: </label>UGT CBA BSBA-MM .G353 2008