Suarez, Russel S.

Assessment of housekeeping practices implemented in a selected 4-star hotel in Ermita, Manila leading to guest satisfaction / Russel S. Suarez. - Manila : National University, 2018 - viii, 30 leaves : illustrations ; 30 cm.

Includes bibliographical references.

Title -- Approval sheet -- Acknowledgement sheet -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter I Introduction -- Chapter II Review of related literature -- Chapter III Methodology -- Chapter IV Results and discussion -- Chapter V Summary, conclusions, and recommendation -- References -- Appendices.

This research is an assessment of housekeeping practices implemented in a selected 4-star hotel in Ermita, Manila leading to guest satisfaction.

UGT CTHM BSHM .S837 2018