Malubay, Yvonne Love M. <br/><br/>
The effectiveness of customers' feedback mechanism used in selected casual dining restaurant in Quezon City as basis for a proposed action plan / 
Yvonne Love M. Malubay. 
 - Manila :  National University,  2018 
 - x, 56 leaves :  illustrations ;  30 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/>Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices. 
<br/><br/> Customer feedback is a conversation and dialogue that allows companies to listen to the customers and to understand what it that they value in the restaurant. 
<br/><br/><label>LC Class. No.: </label>UGT CTHM BSHM .M35 2018