TY  - BOOK
AU  - Malubay, Yvonne Love M.
TI  - The effectiveness of customers' feedback mechanism used in selected casual dining restaurant in Quezon City as basis for a proposed action plan
AV  - UGT CTHM BSHM .M35 2018 
PY  - 2018///
CY  - Manila
PB  - National University
N1  - Includes bibliographical references; Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices
N2  - Customer feedback is a conversation and dialogue that allows companies to listen to the customers and to understand what it that they value in the restaurant
ER  -