Importance-performance analysis of a restaurant mobile booking and reservation application /
Franz Joseph I. Clemente [and four others].
- Manila : National University, 2024
- xiii, 154 leaves ; 30 cm.
Includes bibliographical references.
Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.
This study examined issues with performance and ongoing user dissatisfaction in the OpenTable application.