Moderating role of services cape to perceived service quality and reuse intention in the port of Manila /
Patrick Gabriel A. Asis [and four others]
- Manila : National University, 2024
- ix, 109 leaves ; 30 cm.
Includes bibliographical references.
Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.
This study explores how the physical environment at the Port of Manila in 2023 influences passengers perceptions of service quality and their intention to reuse the port's services.