TY - BOOK AU - Barrows, Clayton W. AU - Powers, Tom TI - Introduction to the Hospitality Industry: Study guide to accompany SN - 9780470285459 AV - TX 911 .B37i 2009 PY - 2009/// CY - New Jersey PB - John Wiley & Son, Inc. KW - HOSPITALITY INDUSTRY N1 - Part One: Perspectives on Careers in Hospitality. Chapter 1. The Hospitality Industry and You. chapter 2. Forces Affecting Growth and Change in the Hospitality Industry -- Part Two: Food Service. Chapter 3. the Restaurant Business. Chapter 4. restaurant Operations. Chapter 5. Restaurant Industry Organization: chain, Independent, or Franchise? Chapter 6. Competitive Forces in Food Service. Chapter 7. On-Site Food Service. Chapter 8. Issues Facing Food Service -- Part Three: Lodging. Chapter 9. Lodging: Meeting Guest Needs. Chapter 10. Hotel and Lodging Operations. Chapter 11. Forces Shaping the Hotel Business. Chapter 12. Competition in the Lodging Business -- Part Four: Travel and Tourism. Chapter 13. Tourism. Chapter 14. Destinations -- Part Five: Hospitality as a Service Industry. Chapter 15. The role of Service in the Hospitality Industry N2 - This revised edition of the landmark introductory volume to the hospitality industry covers all aspects of the business, from individual roles to operational issues and is perfect introductory reading for those interested in a hospitality career ER -