A Comparative analysis on the acceptance of the different generations on self-order kiosks on the selected fast-food restaurant in Manila : aid for improvement of customer service /
Justine Colleen Calayag [and four others].
- Manila : National University, 2024.
- x, 81 leaves ; 30 cm.
Includes bibliographical references.
Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.
This research aimed to determine the customers from different generations willingness to accept self-order kiosks (SOKs) in a quick service restaurant.