Calayag, Justine Colleen

A Comparative analysis on the acceptance of the different generations on self-order kiosks on the selected fast-food restaurant in Manila : aid for improvement of customer service / Justine Colleen Calayag [and four others]. - Manila : National University, 2024. - x, 81 leaves ; 30 cm.

Includes bibliographical references.

Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.


This research aimed to determine the customers from different generations willingness to accept self-order kiosks (SOKs) in a quick service restaurant.

UGT CTHM BSHM .C35 2024