The Manager's guidebook : includes vital pointer on decision making, marketing, customer service, productivity and negotiating. ([Place of publication not identifed] : World Publications Printers Pte Ltd., 1994)
The confident decision maker : how to make the right business and personal decisions every time (Roger Dawson) -- Getting it right the second time (Michael Gershman) -- Managing knock your socks off service (Chip R. Bell and Ron Zemke) -- Maximizing employee productivity (Robert E. Sibson) -- Smart negotiating (James C. Freund)
Keywords: DECISION MAKING