Andrews, Sudhir

Hotel front office : a training manual / Sudhir Andrews - Second Edition - New Delhi : Tata McGraw-Hill Publishing Company Limited, c2009. - xvii, 380 pages : illustrations ; 24 cm.

Includes bibliographical references.

Historical evolution --
Aspects of tourism --
The hotel --
The front office --
Front office accounting --
Attitudes

9780070655706


HOTEL FRONT DESK PERSONNEL
HOTEL FRONT DESK PERSONNEL -- HANDBOOKS, MANUALS, ETC.
HOTEL MANAGEMENT -- HANDBOOKS, MANUALS, ETC.

TX 911 .A53 2009