TY - BOOK AU - Kuiper, Shirley TI - Effective communication in business SN - 0538705450 AV - HF 5718 K84 1996 PY - 1996/// CY - Cincinnati, Ohio PB - South-Western KW - BUSINESS COMMUNICATION KW - ENGLISH LANGUAGE -- BUSINESS ENGLISH N1 - Includes index; Part 1. Communication awareness -- Part 2. Communication readiness -- Part 3. Message patterns -- Part 4. Visual and oral media -- Part 5. Communicating with reports -- Part 6. The employment process -- ER -