Food and beverage service /
Dennis Lillicrap and John Cousins
- Eighth Edition
- United Kingdom : Dynamic Learning / Hodder Education, c2010
- xii, 452 pages : illustrations ; 27 cm.
Includes index.
The foodservice industry -- Staff attributes, skills and knowledge -- Food and beverage service areas and equipment -- The menu, menu knowledge and accompaniments -- Beverages: non-alcoholic and alcoholic -- The service sequence: table service -- The service sequence: self service, assisted service and single point service -- The service of breakfast and afternoon tea -- Specialised forms of service -- Enhanced service techniques -- Events -- Supervisory aspects of food and beverage service