Hotel management and operations / 
edited by Denney G. Rutherford and Michael J. O'Fallon 
 - Fourth Edition 
 - New Jersey :  John Wiley & Sons, Inc.,  c2007. 
 - xviii, 478 pages :  illustrations ;  24 cm. 
<br/><br/>Includes index. 
<br/><br/>	Overview --<br/>Organization --<br/>General Managers: a view at the top --<br/>Operations: Rooms --<br/>Operations: Housekeeping, engineering, and security --<br/>Food and beverage division --<br/>Marketing and Associated activities --<br/>Financial control and information management --<br/>Human Resources Policy Management. 
<br/><br/><label>ISBN: </label>9780471470656 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOTEL MANAGEMENT
<br/><br/><label>LC Class. No.: </label>TX 911.3.M27 .H68 2007