Armstrong, Gary

Marketing : an introduction / Gary Armstrong and Philip Kotler - 10th Edition - Upper Saddle River, New Jersey : Pearson Education, c2011 - 644 pages : illustrations ; 24 cm.

Includes bibliographical references.

Part 1. Defining Marketing and the Marketing Process -- Part 2. The marketplace and consumers -- Part 3. A customer-driven marketing strategy and the marketing mix -- Part 4. Further marketing.

This best-selling, brief text introduces marketing through the lens of creating value for customers. Today's marketing is about creating customer value and building profitable customer relationships. With engaging real-world examples and information, Marketing: An Introduction shows readers how customer value - creating it and capturing it - drives every effective marketing strategy. The tenth edition features a new learning design and integration with my marketing lab, Pearson's online homework and personalized study tool.

9789810697884


MARKETING

HF 5415 .A76 2011