Operating and managing a hotel & restaurant business - Roldan, Amelia Samson (Manila, Philippines : Skills Development & Management Services, 2007)
Chapter1. Creating a favorable organization climate -- Chapter2. Overview of management and supervision -- Chapter3. Planning and trouble shooting performance -- Chapter4. Planning and designing menus and banquet packages -- Chapter5. Organizing the work -- Chapter6. Monitoring, leading and directing -- Chapter7. Controlling and improving work performance -- Chapter8. Cost control in food service operations -- Chapter9. Starting a hospitality business .
Includes bibliographical references and index.
Keywords: HOTEL AND RESTAURANT OPERATION