Bar service : levels 1 and 2 - Hayter, Roy (Australia : Thomson Learning Asia, 2000)
1. Customer care in bar service -- 2. Hygiene, safety and security in the bar -- 3. The law and serving alcohol -- 4. Knowing what products your bar sell -- 5. Your role in promoting bar sales -- 6. Working in the bar -- 7. Drink storage and the cellar -- 8. Before and after service routines in the bar -- 9. Taking payment for drinks and food -- 10. Drink service from the bar.
Includes index.
Keywords: BARS (DRINKING ESTABLISHMENTS) -- GREAT BRITAIN -- MANAGEMENT