TY  - BOOK
TI  - The manager's guidebook : includes vital pointer on decision making, marketing, customer service, productivity and negotiating / 
AV  - HD 3023 .M311 1994 
PY  - 1994///
CY  - [place of publication not identified]
PB  - World Publications Printers Pte Ltd.
KW  - DECISION MAKING
KW  - MARKETING
KW  - LEADERSHIP
N1  - The confident decision maker : how to make the right business and personal decisions every time (Roger Dawson) -- Getting it right the second time (Michael Gershman) -- Managing knock your socks off service (Chip R. Bell and Ron Zemke) -- Maximizing employee productivity (Robert E. Sibson) -- Smart negotiating (James C. Freund)
ER  -