Interpersonal communication skills in nursing /
Arthur D. Cantos
- Quezon City : C & E Publishing, c2009.
- 212 pages : illustrations ; 22 cm.
Includes bibliographical references and index.
1. Communication skills -- 2. Assertiveness coaching -- 3. Conflict resolution -- 4. Delegation -- 5. Negotiation -- 6. Interviewing patients -- 7. Active listening -- 8. Speaking with the members of the health care team (SBAR) -- 9. Critical thinking ability.
CLINICAL MEDICINE. INTERPERSONAL RELATIONS. NURSE AND PATIENTS.