TY  - BOOK
AU  - Cantos, Arthur D.
TI  - Interpersonal communication skills in nursing
AV  - RT 86.3 .C36 2009 
PY  - 2009///
CY  - Quezon City
PB  - C & E Publishing
KW  - CLINICAL MEDICINE
KW  - INTERPERSONAL RELATIONS
KW  - NURSE AND PATIENTS
N1  - Includes bibliographical references and index; 1. Communication skills -- 2. Assertiveness coaching -- 3. Conflict resolution -- 4. Delegation -- 5. Negotiation -- 6. Interviewing patients -- 7. Active listening -- 8. Speaking with the members of the health care team (SBAR) -- 9. Critical thinking ability
ER  -