Introduction to the hospitality industry / - Sixth Edition. - New Jersey : John Wiley & Sons, Inc., c2006. - x, 86 pages ; 24 cm.

The hospitality industry and you --
Forces affecting growth and change in the hospitality industry --
The restaurant business --
Restaurant operations --
Restaurant industry organization: chain, independent, or franchise --
Competitive forces in food service --
Issues facing food service --
On-site food service --
Lodging: meeting guest needs --
Hotel and motel operations --
Forces shaping the hotel business --
Competition in the lodging business --
Tourism: front and center --
Destinations: tourism generators --
The role of service in the hospitality industry.

This book offers a comprehensive treatment of the entire hospitality industry, updated to reflect trends in the hospitality, foodservice, and travel/tourism industries.

9780471706403


HOSPITALITY INDUSTRY
HOSPITALITY INDUSTRY -- PROBLEMS, EXERCISES, ETC.

TX 911 .I58 2006