Hayter, Roy

Bar service : levels 1 and 2 / Roy Hayter - New Standards Edition. - Australia : Thomson Learning, c2000. - 124 pages : illustrations ; 28 cm.

Includes index.

1. Customer care in bar service --
2. Hygiene, safety and security in the bar --
3. The law and serving alcohol --
4. Knowing what products your bar sell --
5. Your role in promoting bar sales --
6. Working in the bar --
7. Drink storage and the cellar --
8. Before and after service routines in the bar --
9. Taking payment for drinks and food --
10. Drink service from the bar.

9812405690


BARS (DRINKING ESTABLISHMENTS) -- GREAT BRITAIN -- MANAGEMENT
VOCATIONAL QUALIFICATIONS -- GREAT BRITAIN

TX 951 .H39 2000