TY - BOOK AU - Roldan, Amelia Samson TI - Operating and managing a hotel & restaurant business SN - 9789719213789 AV - TX 911 .R65 2007 PY - 2007/// CY - ParaƱaque City PB - Skills Development & Management Services KW - HOTEL MANAGEMENT KW - RESTAURANT MANAGEMENT N1 - Includes bibliographical references and index; Chapter 1. Creating a favorable organization climate -- Chapter 2. Overview of management and supervision -- Chapter 3. Planning-Setting Direction -- Chapter 4. Organizing the work -- Chapter 5. Monitoring, leading and directing -- Chapter 6. Controlling and improving work performance -- Chapter 7. Cost control in food and beverage operations -- Chapter 8. Cash control -- Chapter 9. Starting a hospitality business ER -