Hospitality information systems and E-commerce /
D. V. Tesone
- New Jersey : Wiley, c2006.
- xvii, 286 pages : illustrations ; 24 cm.
Includes index.
PART I. GENERAL APPLICATIONS -- Chapter 1. Understanding Hospitality Information Systems and Information Technology -- Chapter 2. Computer Hardware for Hospitality -- Chapter 3. Computer Software for Hospitality -- Chapter 4. Computer Networks and Telecommunications for Hospitality -- PART II. HOSPITALITY MANAGEMENT AND THE INTERNET -- Chapter 5. Electronic Commerce (E-Commerce) -- Chapter 6. E-Information and Distribution Systems -- Chapter 7. E-Business Strategies and Solutions -- PART III. HOSPITALITY FUNCTIONAL APPLICATIONS -- Chapter 8. Computer Reservations Systems (CRS) and Global Distribution Systems (GDS) -- Chapter 9. Property Management Systems (PMS) and Point of Sale Systems (POS) -- Chapter 10. Accounting Control and Production Systems -- Chapter 11. Marketing and Human Resources Management Systems -- Chapter 12. Safety, Security, and Physical Plant Systems.
The first edition of a core text, looking at the use of information systems in hospitality. The book concentrates on the management decisions necessary to effectively purchase, implement and execute technology initiatives in a hospitality facility.
471478490
HOSPITALITY INDUSTRY -- DATA PROCESSING MANAGEMENT INFORMATION SYSTEMS ELECTRONIC COMMERCE