Executive EQ : emotional intelligence in business /
Robert Cooper
- London, United Kingdom : Orion Business, c1997
- xliv, 461 pages ; 19 cm.
The first cornerstone : emotional literacy -- The second cornerstone : emotional fitness -- The third cornerstone : emotional depth -- The fourth cornerstone : emotional alchemy
There's more to success than having a high IQ. Knowing when to trust a colleague, when someone is on the verge of a nervous breakdown, or when to laugh at the boss's jokes are every bit as vital to workplace survival as understanding the latest regulatory policies or interpreting the company's balance sheet.