Marketing for hospitality and tourism /
Philip Kotler, John T. Bowen and James C. Makens
- Fifth Edition.
- Boston, Massachusetts : Pearson, c2010
- xxiii, 683 pages : illustrations ; 28 cm.
Includes index.
Part 1. The hospitality and tourism marketing process -- Part 2. Hospitality and tourism marketing opportunities and strategies -- Part 3. The hospitality and tourism marketing mix -- Part 4. Managing hospitality and tourism marketing