Moderating role of services cape to perceived service quality and reuse intention in the port of Manila / Patrick Gabriel A. Asis [and four others]

By: Asis, Patrick Gabriel A [author]Contributor(s): Basquinas, Pamela De Vanessa Nichole G [co-author] | Damagan, Brenda Deneese E [co-author] | Hampac, Richel A [co-author] | Quesada,Patricia R [co-author]Material type: TextTextPublication details: Manila : National University, 2024Description: ix, 109 leaves ; 30 cmSubject(s): SERVICESCAPE | PERCEIVED SERVICE QUALITY | REUSE INTENTIONLOC classification: UGT CTHM BSTM .A85 2024
Contents:
Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.
Summary: This study explores how the physical environment at the Port of Manila in 2023 influences passengers perceptions of service quality and their intention to reuse the port's services.
Item type: Thesis
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Item type Current library Home library Collection Shelving location Call number Copy number Status Date due Barcode
Thesis Thesis LRC - Main
National University - Manila
Tourism Management Thesis UGT CTHM BSTM .A85 2024 (Browse shelf (Opens below)) c.1 Available UGTHE000002570

Includes bibliographical references.

Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.

This study explores how the physical environment at the Port of Manila in 2023 influences passengers perceptions of service quality and their intention to reuse the port's services.

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