Your search returned 2 results.

1. Books
The Service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value / James L. Heskett

by Heskett, James L [author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : N.Y. Free Press, c1997Availability: Items available for loan: National University - Manila (1). Collection(s): Gen. Ed. - CBA Call number: GC HF 5415.5 .H47 1997.

2. Books
Marketing for hospitality and tourism / Philip R. Kotler

by Kotler, Philip R [author] | Bowen, John T [coi-author] | Maken, James C [co-author].

Edition: Sixth Edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Singapore : Pearson Education South Asia Pte Ltd, c2014Availability: Items available for loan: National University - Manila (1). Collection(s): Hospitality Management Call number: GC TX 911.3.M3 .K68 2014.

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