Includes bibliographical references and index.

1. Unsuccessful leadership models -- 2. Servant leadership: a philosophy of living -- 3. Servant leadership principles -- 4. Principle one: service to others is the highest priority -- 5. Principle two: facilitate meeting the needs of others -- 6. Principle three: foster problem solving and taking responsibility at all levels -- 7. Principle four: promote emotional healing in people and the organization -- 8. Principle five: Means are as important as ends -- 9. Principle six: Keep one eye on the present and one on the future -- 10. Principle seven: Embrace paradoxes and dilemmas -- 11. Principle eight: leave a legacy to society -- 12. Principle nine: Model servant leadership -- 13. Principle ten: develop more servant leaders -- 14. Care and feeding of servant leaders -- 15.Some common questions (myths) regarding servant leadership.

This practical book places an emphasis on principles and strategies to address issues. It is based on research and best practice. Organised around ten principles of servant leadership and how these principles apply to common issues faced in departments and institutions of higher education.