000			02067nam a2200241Ia 4500
003			NULRC
005			20250520100634.0
008			250520s9999 xx 000 0 und d
020			_a9780323083348
040			_cNULRC
050			_aRT 86.3 .R55 2012
100			_aRiley, Julia Balzer _eauthor
245		0	_aCommunication in nursing / _cJulia Balzer Riley
250			_aSeventh edition.
260			_aSt. Louis, Missouri : _bElsevier Science, _cc2012
300			_axiv, 354 pages : _bcolor illustrations ; _c24 cm.
365			_bPHP3537
504			_aIncludes bibliographical references and index.
505			_aResponsible, assertive, caring communication in nursing -- The client-nurse relationship : a helping relationship -- Solving problems together -- Understanding each other : communication and culture -- Working together in groups -- The changing world of electronic communication -- Warmth -- Respect -- Genuineness -- Empathy -- Self-disclosure -- Specificity -- Asking questions -- Expressing opinions -- Humor -- Spirituality -- Requesting support -- Overcoming evaluation anxiety -- Feedback -- Relaxation -- Imagery -- Positive self-talk -- Confrontation -- Refusing unreasonable requests -- Communicating assertively and responsibly with distressed clients and colleagues -- Communicating assertively and responsibly with aggressive clients and colleagues -- Communicating assertively and responsibly with unpopular clients -- Managing team conflict assertively and responsibly -- Communicating at the end of life -- Continuing the commitment.
520			_aBeyond the basic concepts of therapeutic communication, Communication in Nursing, Seventh Edition is a unique approach to interacting with your patients and colleagues with empathy and sensitivity. This practical resource addresses a wide array of topics, including being assertive, electronic communication, respect, humor, confrontation, and requesting support, with a personal touch conveyed through quotes, stories, and poetry.
650			_aNURSE AND PATIENT
942			_2lcc _cBK
999			_c10192 _d10192