000			02085nam a2200217Ia 4500
003			NULRC
005			20250520102922.0
008			250520s9999 xx 000 0 und d
020			_a9780226389097
040			_cNULRC
050			_aTX 928 .B76 2016
100			_aBrody, David _eauthor
245		0	_aHousekeeping by design : _bhotels and labor / _cDavid Brody
260			_aChicago : _bThe University of Chicago Press, _cc2016
300			_a199 pages : _billustrations ; _c23 cm.
504			_aIncludes index.
505			_aChapter 1. Theoretically checking in -- Chapter 2. Design and the Chambermaid -- Chapter 3. A textbook case: Pedagogy and housekeeping -- Chapter 4. Laboriously unreal: Design and hotel impossible -- Chapter 5. Go green: design, hotels, and the sustainability paradox -- Chapter 6. We truly listened to our guests: rethinking the redesign of the hyatt regency chicago
520			_aOne of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don’t have to clean. That doesn’t, however, mean the work disappears—when we’re not looking, someone else is doing it. With Housekeeping by Design, David Brody introduces us to those people—the housekeepers whose labor keeps the rooms clean and the guests happy. Through unprecedented access to staff at several hotels, Brody shows us just how much work goes on behind the scenes—and how much management goes out of its way to make sure that labor stays hidden. We see the incredible amount of hard physical work that is involved in cleaning and preparing a room, how spaces, furniture, and other objects are designed to facilitate a smooth flow of hidden labor, and, crucially, how that design could be improved for workers and management alike if front-line staff were involved in the design process. After reading this fascinating exposé of the ways hotels work—or don’t for housekeepers—one thing is certain: checking in will never be the same again.
650			_aSUSTAINABLE BUILDINGS -- DESIGN AND CONSTRUCTION
942			_2lcc _cBK
999			_c18772 _d18772