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040 _clcc
050 _aUGT CBA BSBA-MM .G353 2008
100 _aGalam, Russel C.
_eauthor
245 0 _aEfficiency and effectiveness of handling customer complain of Kentucky Fried Chicken from year 2005-2007 at Carpark Greenhills, San Juan City /
_cRussel C. Galam
260 _aManila :
_bNational University,
_c2008
300 _aiv, 33 leaves :
_billustrations ;
_c28 cm.
504 _aIncludes bibliographical references.
505 _aChapter 1. The Problem and review of related literature -- Chapter 2. Review of related literature -- Chapter 3. Research methodology -- Chapter 4. Interpretation, presentation, and data analysis -- Chapter 5. Summary of finding, conclusions and recommendations
520 _aThe study sought to evaluate the handling of customer complain of KFC Carpark Greenhills towards the manager.
942 _2lcc
_cTHESIS
999 _c22976
_d22976