000 01106nam a2200193Ia 4500
003 NULRC
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040 _clcc
050 _aUGT CTHM BSHM .L46 2017
100 _aLeonardo, Ira Alyssa V.
_eauthor
245 0 _aCustomer assessment of service quality satisfaction of a selected fast food restaurant in Manila /
_cIra Alyssa V. Leonardo.
260 _aManila :
_bNational University,
_c2017
300 _ax, 38 leaves :
_billustrations ;
_c28 cm.
504 _aIncludes bibliographical references.
505 _aTitle -- Approval sheet -- Table of contents -- Chapter I: The problem and its background -- Chapter II: Review of related literature and studies -- Chapter III: Methodology -- Chapter IV: Results and discussion -- Chapter V: Summary of results, conclusions, and recommendation.
520 _aThe modern concept of customer service has its roots in the craftsman economy of the 1800s when individuals and small grpups of manufacturers competed to produce arts and crafts to meet public demand.
942 _2lcc
_cTHESIS
999 _c23754
_d23754