000 | 00974nam a2200193Ia 4500 | ||
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003 | NULRC | ||
005 | 20250725162607.0 | ||
008 | 250725s9999 xx 000 0 und d | ||
040 | _clcc | ||
050 | _aUGT CTHM BSHM .M37 2017 | ||
100 |
_aMarciano, Paul Angelo C. _eauthor |
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245 | 0 |
_aEffects of waiting time on customers' to service quality and satisfaction in a casual dining restaurant / _cPaul Angelo C. Marciano. |
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260 |
_aManila : _bNational University, _c2017 |
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300 |
_a59 leaves : _billustrations ; _c28 cm. |
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504 | _aIncludes bibliographical references. | ||
505 | _aChapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter Presentation and analysis of data -- Chapter 5 Conclusion -- Appendix. | ||
520 | _aCustomers frequently have to wait for the delivery of products and services. Waiting is often a negative experience from both an economic and a psychological perspective. | ||
942 |
_2lcc _cTHESIS |
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999 |
_c23766 _d23766 |