000 01413nam a2200193Ia 4500
003 NULRC
005 20250725162607.0
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040 _clcc
050 _aUGT CTHM BSHM .S83 2017
100 _aSuarez, Angela G.
_eauthor
245 0 _aQuality service in relation to customer satisfaction in selected coffee shop namely Starbucks, Figaro and Coffee Empire located in Quezon City /
_cAngela C. Suarez.
260 _aManila :
_bNational University,
_c2017
300 _axiv, 68 leaves :
_billustrations ;
_c28 cm.
504 _aIncludes bibliographical references.
505 _aTitle -- Approval sheet -- Acknowledgement -- Table of contents -- List of figures -- Abstract -- Chapter I. The problem and its background -- Chapter II. Review of related literature and studies -- Chapter III. Research Methodology -- Chapter IV. Summary of findings, interpretation and analysis -- Chapter V. Conclusions, and recommendation -- Bibliography -- Appendices.
520 _aThis research aims to know the assessment of the customers of Starbucks, Coffee Empire and Figaro Coffee Shop. This research will attempt to answer what is the demographic profile of respondent, what is the assessment of the respondent on the level of customer satisfaction in relation to the establishment and what is the assessment of the respondent on the service personnel.
942 _2lcc
_cTHESIS
999 _c23773
_d23773