000			01393nam a2200193Ia 4500
003			NULRC
005			20250725162610.0
008			250725s9999 xx 000 0 und d
040			_clcc
050			_aUGT CTHM BSHM .B35 2017
100			_aBalubal, Margenina Rocielle B. _eauthor
245		0	_aCustomer handling techniques as regard to quality service offered in selected restaurants in SM Mall of Asia, Pasay City / _cMargenina Rocielle B. Balubal
260			_aManila : _bNational University, _c2017
300			_axv, 69 leaves : _billustrations ; _c28 cm.
504			_aIncludes bibliographical references.
505			_aTitle Page -- Approval Sheet -- Acknowledgement -- Table of Contents -- List of Tables -- List of Figures -- Abstract -- Chapter 1. The Problem and its Background -- Chapter 2. Review of Related Literature and Studies -- Chapter 3. Methods and Procedures -- Chapter 4. Presentation, Analysis and Interpretation of Data -- Chapter 5. Conclusion and Recommendation -- References -- Appendices.
520			_aThis study is to make sure the effectiveness of the staffs when it comes to customer handling in terms of the customers'' reliability to the staff, the responsiveness to the customers, giving assurance, empathy, and how well do they keep themselves pleasant to the guests and keeping them well entertained during their dining experience.
942			_2lcc _cTHESIS
999			_c23839 _d23839