000 01155nam a2200193Ia 4500
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040 _clcc
050 _aUGT CTHM BSHM .M35 2018
100 _aMalubay, Yvonne Love M.
_eauthor
245 4 _aThe effectiveness of customers' feedback mechanism used in selected casual dining restaurant in Quezon City as basis for a proposed action plan /
_cYvonne Love M. Malubay.
260 _aManila :
_bNational University,
_c2018
300 _ax, 56 leaves :
_billustrations ;
_c30 cm.
504 _aIncludes bibliographical references.
505 _aTitle -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices.
520 _aCustomer feedback is a conversation and dialogue that allows companies to listen to the customers and to understand what it that they value in the restaurant.
942 _2lcc
_cTHESIS
999 _c24243
_d24243