000 | 01296nam a2200205Ia 4500 | ||
---|---|---|---|
003 | NULRC | ||
005 | 20250520094817.0 | ||
008 | 250520s9999 xx 000 0 und d | ||
020 | _a70093458 | ||
040 | _cNULRC | ||
050 | _aHF 5415.157 .B87 1994 | ||
245 | 4 |
_aThe Quality imperative / _cthe editors of Business week with Cynthia Green |
|
260 |
_aNew York : _bMcGraw Hill Education, _cc1994 |
||
300 |
_ax, 214 pages ; _c23 cm. |
||
504 | _aIncludes index. | ||
505 | _a1. Questing for the best -- 2. The roots of quality: a short history -- 3. The global picture: how America stacks up with Japan and Europe -- 4. Quality's long, hard road -- 5. How to achieve quality: a guide to winning techniques -- 6. Chasing the dream: quality prizes and gurus -- 7. Quality in manufacturing -- 8. Quality in services -- 9. Quality in the public sector -- 10. Quality in R&D -- 11. TQM in the twenty-first century: paradigms for postmodern managers | ||
520 | _aThis primer presents current developments in the field of quality management. It gives readers an inside look at: quality in manufacturing, quality in service, quality in Japan and Europe, and quality strategies. It also profiles select firms that have won the Baldrige Award. | ||
650 | _aQUALITY OF PRODUCTS | ||
942 |
_2lcc _cBK |
||
999 |
_c3176 _d3176 |