000 01296nam a2200205Ia 4500
003 NULRC
005 20250520094817.0
008 250520s9999 xx 000 0 und d
020 _a70093458
040 _cNULRC
050 _aHF 5415.157 .B87 1994
245 4 _aThe Quality imperative /
_cthe editors of Business week with Cynthia Green
260 _aNew York :
_bMcGraw Hill Education,
_cc1994
300 _ax, 214 pages ;
_c23 cm.
504 _aIncludes index.
505 _a1. Questing for the best -- 2. The roots of quality: a short history -- 3. The global picture: how America stacks up with Japan and Europe -- 4. Quality's long, hard road -- 5. How to achieve quality: a guide to winning techniques -- 6. Chasing the dream: quality prizes and gurus -- 7. Quality in manufacturing -- 8. Quality in services -- 9. Quality in the public sector -- 10. Quality in R&D -- 11. TQM in the twenty-first century: paradigms for postmodern managers
520 _aThis primer presents current developments in the field of quality management. It gives readers an inside look at: quality in manufacturing, quality in service, quality in Japan and Europe, and quality strategies. It also profiles select firms that have won the Baldrige Award.
650 _aQUALITY OF PRODUCTS
942 _2lcc
_cBK
999 _c3176
_d3176