000			01227nam a2200229Ia 4500
003			NULRC
005			20250520094822.0
008			250520s9999 xx 000 0 und d
020			_a9789715849586
040			_cNULRC
050			_aTX 901 .S26 2010
100			_aSantos, Buen _eauthor
245		0	_aIntroduction to hotel and resort management / _cBuen Santos
260			_aManila, Philippines : _bC & E Publishing Inc., _cc2010
300			_a177 pages : _bcolor illlustrations ; _c26 cm.
365			_bPHP295
504			_aIncludes bibliographical references.
505			_aChapter1. Hotels and resorts overview -- Chapter2. The bare essentials -- Chapter3. Front office department -- Chapter4. Housekeeping department -- Chapter5. Food and beverages department -- Chapter6. Sales and marketing department -- Chapter7. Human resource and training department -- Chapter8. Finance department -- Chapter9. Security department -- Chapter10. Hotel casinos -- Chapter11. Travel agencies .
520			_aThis book introduces the students to the departments that comprise hotels and resorts and how they interplay with each other to satisfy guest experience in their property .
650			_aHOTEL MANAGEMENT
942			_2lcc _cBK
999			_c3473 _d3473