000			02112nam a2200241Ia 4500
003			NULRC
005			20250520094835.0
008			250520s9999 xx 000 0 und d
020			_a9780080966489
040			_cNULRC
050			_aTX 911.3.P4 .N53 2013
100			_aNickson, Dennis _eauthor
245		0	_aHuman resource management for the hospitality and tourism industries / _cDennis Nickson
250			_aSecond edition
260			_aAbingdon, Ox : _bRoutledge, _cc2013
300			_axv, 352 pages ; _c25 cm.
365			_bPHP4759
504			_aIncludes bibliographical references and index.
505			_a1. Human resource management and the tourism and hospitality industry: an introduction-- 2. International human resource management-- 3. Organizational culture-- 4. Labour markets-- 5. Recruitment and selection-- 6. Equal opportunities and managing diversity-- 7. Human resource development-- 8. Performance management and appraisal-- 9. Reward strategies in the tourism and hospitality industry-- 10. Employee relations, involvement and participation-- 11. Employee well-being, welfare, health and safety in the workplace-- 12. Grievance and disciplinary procedures-- 13. Human resource management in the events industry.
520			_aThis textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course-- Amazon
650			_aHOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
942			_2lcc _cBK
999			_c4068 _d4068