000			01780nam a2200253Ia 4500
003			NULRC
005			20250520094836.0
008			250520s9999 xx 000 0 und d
020			_a9780071799249
040			_cNULRC
050			_aTS 156 .P99 2013
100			_aPyzdek, Thomas _eauthor
245		4	_aThe handbook for quality management : _ba complete guide to operational excellence / _cThomas Pyzdek
250			_a2nd Edition.
260			_aNew York : _bMcGraw Hill Education, _cc2013
300			_axii, 484 pages : _billustrations ; _c24 cm.
365			_bPHP7650
504			_aIncludes bibliographical references and index.
505			_aPart I. Business-Integrated Quality System -- Part II. Integrated Planning -- Part III. Process Control -- Part IV. Continuous Improvements -- Part V. Management of Human Resources .
520			_aThe Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ, and also serves as an essential on-the-job reference.
650			_aMANAGEMENT HANDBOOKS
700			_aKeller, Paul _eco-author
942			_2lcc _cBK
999			_c4102 _d4102